CIS-EM: Certified Implementation Specialist - Event Mangement

What would be the primary use case for creating Javascripts in Event Management?

To create a customized pull connector to retrieve events on behalf of an event source
To automatically populate the Configuration Management Database (CMDB)
To parse a nodename out of your raw event data in an event rule
To run as part of a remediation workflow for IT alerts that fail to execute

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMCreateCustomConnectorDefinition.html

What is the default collection/polling interval applied to all event connectors?

Every 120 seconds
Every 5 seconds
Every 40 seconds
Every 60 seconds
Every 10 seconds

Correct answer: E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/use/collaboration/task/t_ConfigureThePollingInterval.html

Where can you look to determine what event rule created an alert? (Choose two.)

Alert Activity
Event Additional Information
Event Processing Notes
Alert Message Key
Alert Source

Correct answer: AE

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMViewRuleApply.html

What Event Management module allows for configuration of automatic task creation?

Alert management rules
Task rules
Event rules
Alert correlation rules

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/event-management/task/create-alert-management-rule.html

Which are recommended best practices for Event Management? (Choose three.)

Filter out events on ServiceNow Instance for easier consolidation and aggregation.
Promote all events to alerts during initial implementation until you fully understand which should be ignored.
Filter out events at source rather than in the ServiceNow instance.
Base-line “normal-state” events to filter out background noise.
Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

Correct answer: BCE

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Correct answer: BD

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/c_CIRelationships.html

What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?

CI Remediations
CI Relation Types
CI Identifiers
Process to CI Type Mapping
CI Class Manager

Correct answer: E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/c_CMDBClassifications.html

During processing of the event and if the event Severity is blank, the state of the event is set to:

Ready
Ignored
Error
Processing

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/concept/c_EMIntegrateRequirementEvent.html

What two key steps must be performed after creating a new connector instance? (Choose two.)

Assign a MID Server to the connector
Enter credentials for the connector
Debug the connector
Test the connector
Activate the connector

Correct answer: DE

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/t_EMConfigureConnectorInstance.html

A customer informs you that they already have monitoring and event management tools.

Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

Correct answer: ABCE

Vendor:	ServiceNow
Exam Code:	CIS-EM
Exam Name:	Certified Implementation Specialist - Event Mangement
Date:	Apr 10, 2020
File Size:	29 KB

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