Download Cisco Renewals Manager (700-805 CRM).700-805.Actual4Test.2026-04-24.43q.tqb

Vendor: Cisco
Exam Code: 700-805
Exam Name: Cisco Renewals Manager (700-805 CRM)
Date: Apr 24, 2026
File Size: 134 KB

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Demo Questions

Question 1
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
  1. Annualized Order Value (AOV)
  2. Training costs
  3. Net New Sales
  4. Uptime
  5. Renewal Rate
  6. Annual Recurring Revenue (ARR)
Correct answer: B, E, F
Question 2
Which product addresses network segmentation issues and is omprised of viptela and Meraki products?
  1. Cloud services
  2. Tetration
  3. Security applications
  4. SD-WAN
Correct answer: D
Question 3
Which approach should be applied when renewing a quote?
  1. Product led approach
  2. Solutions led approach
  3. Reward led approach
  4. Concerns led approach
Correct answer: B
Explanation:
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them
Question 4
Which steps to develop a renewal quote are valid?
  1. Identify the Items to renew,Verify the Discounts,Confirm the Shipping address,Verify the Billing entity.
  2. Position the new technology,create a Quote,Order the Quote.
  3. Ask the customer for Renewal data,Evaluate new requirement,Quote new services.
  4. Indentify the barriers to adoption,Ensure the customers is using the solution,Work with the Account Manager to create a Quote.
Correct answer: D
Question 5
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
  1. proposal build
  2. billing
  3. deal strategy
  4. quote delivery
Correct answer: D
Question 6
What is the Customer Success Plan?
  1. internal-only document that captures all account activities
  2. document capturing a comprehensive view of all customer health scores
  3. tool for reporting TAC cases to management
  4. living repository that gathers key information, action plan, health measurement and KPIs into one actionable document
Correct answer: D
Question 7
Which success indicator for a Renewals Manager is valid?
  1. increased deployment of licenses
  2. stabilized customer satisfaction scores
  3. new product introductions
  4. on-time renewal
Correct answer: D
Explanation:
A success indicator for a Renewals Manager that is valid is on-time renewal. On-time renewal measures the percentage of customers who renew their contracts with Cisco before or on the expiration date. On-time renewal reflects the Renewals Manager's ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. On-time renewal also reduces the risk of losing customers to competitors or alternative solutions. On-time renewal is calculated by dividing the number of customers who renew on time by the number of customers who are eligible to renew in a given period. On-time renewal is different from other metrics such as increased deployment of licenses, stabilized customer satisfaction scores, or new product introductions, which are not directly related to the Renewals Manager's role or performance.
A success indicator for a Renewals Manager that is valid is on-time renewal. On-time renewal measures the percentage of customers who renew their contracts with Cisco before or on the expiration date. On-time renewal reflects the Renewals Manager's ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. On-time renewal also reduces the risk of losing customers to competitors or alternative solutions. On-time renewal is calculated by dividing the number of customers who renew on time by the number of customers who are eligible to renew in a given period. On-time renewal is different from other metrics such as increased deployment of licenses, stabilized customer satisfaction scores, or new product introductions, which are not directly related to the Renewals Manager's role or performance.
Question 8
Which two actions can a partner or customer perform within CCW-R? (Choose two.)
  1. set up billing
  2. download hardware, software and services datasheets
  3. change Customer Address
  4. view and manage their contracts
  5. order new services
Correct answer: C, D
Explanation:
According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:Change Customer Address: This allows the user to update the customer address information for a quote or an order.View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
Change Customer Address: This allows the user to update the customer address information for a quote or an order.
View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
Question 9
Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?
  1. Tetration
  2. SD-WAN
  3. Security applications
  4. Cloud services
Correct answer: B
Explanation:
SD-WAN is the product that addresses network segmentation issues and is comprised of Viptela and Meraki products. SD-WAN stands for Software-Defined Wide Area Network, which is a technology that simplifies the management and operation of a WAN by decoupling the networking hardware from its control mechanism. SD-WAN enables enterprises to use multiple types of transport services, such as MPLS, broadband, LTE, or 5G, to securely connect users to applications hosted in data centers or the cloud. SD-WAN also provides centralized visibility and control, dynamic path selection, application optimization, and security policies for the entire network.Viptela and Meraki are two of Cisco's SD-WAN solutions that cater to different customer needs and preferences. Viptela is a cloud-first SD-WAN solution that offers advanced routing, segmentation, and security capabilities for complex enterprise networks. Viptela can be deployed on-premises or in the cloud, and supports multiple transport options, including cellular wireless. Meraki is a cloud-managed SD-WAN solution that offers simplicity, reliability, and automation for lean IT environments. Meraki can be deployed using plug-and-play devices, and provides easy configuration, monitoring, and troubleshooting through a web-based dashboard.Both Viptela and Meraki products help enterprises address network segmentation issues by enabling them to create secure virtual networks that isolate traffic based on business intent and policy. Network segmentation improves network performance, security, and compliance by reducing congestion, preventing unauthorized access, and enforcing granular rules.
SD-WAN is the product that addresses network segmentation issues and is comprised of Viptela and Meraki products. SD-WAN stands for Software-Defined Wide Area Network, which is a technology that simplifies the management and operation of a WAN by decoupling the networking hardware from its control mechanism. SD-WAN enables enterprises to use multiple types of transport services, such as MPLS, broadband, LTE, or 5G, to securely connect users to applications hosted in data centers or the cloud. SD-WAN also provides centralized visibility and control, dynamic path selection, application optimization, and security policies for the entire network.
Viptela and Meraki are two of Cisco's SD-WAN solutions that cater to different customer needs and preferences. Viptela is a cloud-first SD-WAN solution that offers advanced routing, segmentation, and security capabilities for complex enterprise networks. Viptela can be deployed on-premises or in the cloud, and supports multiple transport options, including cellular wireless. Meraki is a cloud-managed SD-WAN solution that offers simplicity, reliability, and automation for lean IT environments. Meraki can be deployed using plug-and-play devices, and provides easy configuration, monitoring, and troubleshooting through a web-based dashboard.
Both Viptela and Meraki products help enterprises address network segmentation issues by enabling them to create secure virtual networks that isolate traffic based on business intent and policy. Network segmentation improves network performance, security, and compliance by reducing congestion, preventing unauthorized access, and enforcing granular rules.
Question 10
Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?
  1. Meraki
  2. Stealth watch
  3. Tetration
  4. App Dynamics
Correct answer: B
Explanation:
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:Detecting and responding to advanced threats across their networkGaining visibility and control over their network traffic and activityImproving their network performance, security, and compliance
Stealthwatch is one of the Cisco Security product offerings that focuses on identifying abnormal or suspicious network behaviors, which can help customers with:
Detecting and responding to advanced threats across their network
Gaining visibility and control over their network traffic and activity
Improving their network performance, security, and compliance
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