Download Managing Jira Service Projects for Cloud.ACP-420.DumpsBase.2026-07-01.25q.vcex

Vendor: Atlassian
Exam Code: ACP-420
Exam Name: Managing Jira Service Projects for Cloud
Date: Jul 01, 2026
File Size: 270 KB
Download Exam

How to open VCEX files?

Files with VCEX extension can be opened by ProfExam Simulator.

Download
ProfExam Simulator

Purchase
Coupon: TAURUSSIM_20OFF

Discount: 20%

ProfExam Simulator ProfExam Simulator ProfExam Simulator ProfExam Simulator ProfExam Simulator

Demo Questions

Question 1
A particular knowledge base space is linked to a service project.
Which statement is definitely true?
  1. The knowledge base and project are located on the same site.
  2. The knowledge base is used by all request types within the project.
  3. The knowledge base is the only space linked to that project.
  4. The knowledge base can be linked to other projects within the same site.
Correct answer: D
Question 2
Bob is configuring an intent for a password reset.
The conversation flow for one branch concludes with a “resolve.”
Which standard flow should end the other branch?
  1. Ask for information
  2. Escalate
  3. Send message
  4. Match intent
Correct answer: B
Question 3
Some users cannot see content in a specific gadget on their dashboard.
What is the reason?
  1. The JQL filter used by the gadget is not shared with those users.
  2. The gadget is not configured to refresh automatically.
  3. The users do not have permission to view the dashboard.
  4. The gadget is using an outdated version of the JQL filter.
Correct answer: A
Question 4
Agent Abby wants to mention agent Bill in a comment.
Which is a definite requirement for Bill to receive an email notification for that comment?
  1. Abby must select “Reply to customer” to mention Bill.
  2. The “Public comment added” notification must have been enabled.
  3. Abby must select “Add internal note” to mention Bill.
  4. Bill must have the relevant setting enabled in their personal settings.
  5. Customer notifications must have been enabled in the project.
Correct answer: D
Question 5
You are a project admin for a service project and need to configure a new request type.
Which task may require assistance from a Jira admin?
  1. Add a custom field to the request type.
  2. Set the image icon for the request type.
  3. Modify the request type order in the portal.
  4. Rename customer-facing statuses.
Correct answer: A
Question 6
You are configuring the virtual service agent for your project.
While the Settings page is visible, the Intent option is not available.
Identify the reason.
  1. Channel access is set to restricted.
  2. Atlassian Intelligence is not enabled.
  3. JSM product is on the Standard plan.
  4. You have not connected available chat options.
Correct answer: B
Question 7
Ben has a mission-critical service.
Which service configuration will help Ben identify this?
  1. service relationship
  2. service responders
  3. service tier
  4. service type
Correct answer: C
Question 8
Your company owns the following software with support levels shown below.
You want to create queues to help agents prioritize support levels for clients.
Which JQL meets the requirement for one of the queues?
  1. entitlement in entitlement Detail (“Support Level”, “Standard”)
  2. organizations in organization Detail (“Software”, “Support Level”)
  3. entitlement in entitlement Product (“Ledgerpro”)
  4. “Affected services” in (“Premium”)
Correct answer: A
Question 9
You must configure a report series that finds issues that have not breached the last cycle of the “Time to resolution” SLA.
Identify the correct JQL.
  1. “Time to resolution” != breached()
  2. “Time to resolution” != everBreached()
  3. “Time to resolution” WAS NOT IN everBreached()
  4. “Time to resolution” = everBreached() AND “Time to resolution” != breached()
Correct answer: A
Question 10
One of the following is not an appropriate use case for asset management in a service project.
Identify it.
  1. Providing accurate data for financial reporting on valuation and depreciation.
  2. Tracking physical assets like equipment, machinery, and inventory levels.
  3. Implementing proactive maintenance schedules to reduce equipment failure and downtime.
  4. Tracking personal items that have no significant value or relevance to the organization.
Correct answer: D
Question 11
You are using Atlassian Intelligence answers with the virtual agent.
Customers are finding that none of their questions are being answered with knowledge base articles.
Identify the root cause.
  1. Knowledge base view setting is set to “Only Confluence users”.
  2. Confluence space settings do not allow anonymous access.
  3. The low confidence branch in the Match Intent Standard flow is not yet configured.
  4. Customers do not have a Confluence license.
Correct answer: B
CONNECT US
HOW TO OPEN VCE FILES

Use VCE Exam Simulator to open VCE files
Avanaset

HOW TO OPEN VCEX FILES

Use ProfExam Simulator to open VCEX files
ProfExam Screen

ProfExam
ProfExam at a 20% markdown

You have the opportunity to purchase ProfExam at a 20% reduced price

Get Now!